Safaricom Kenya: Safaricom Customer Care Number and Contacts

Safaricom

Safaricom Kenya: Safaricom Customer Care Number and Contacts

Below are all the contact information that you need to get in touch with the mobile service provider Safaricom.

For inquiries and Mpesa issues you can get in touch with Safaricomy customers care through the contacts provided below.

Here is how to contact Safaricom in Kenya and get your problem solved ASAP.

SAFARICOM CUSTOMER CARE CONTACT:

Online Support Team

Twitter
– @Safaricom_Care and @SafaricomPLC

Facebook

– www.facebook.com/SafaricomPLC

Online Chat – Live Chat

Customer Support Team

PrePay: 

Call 100 (Free), SMS 100(Free) Or +254 722 002100 (chargeable)

Email: [email protected]

PostPay:

200 (Free),SMS 200(Free) Or +254 722 002200 (chargeable)
Email: [email protected]

Data Queries: 

[email protected]

Careers and HR

Jobs and Internships – Log on to Career Portal and upload your CV and apply it.

General Queries – [email protected] (applications are processed over email, only through the PORTAL)

Communications and PR Team

Email: [email protected](This is for media queries ONLY)

Phone: +254 722 003272

Safaricom Limited
P.O Box 66827, 00800 Nairobi
Website: www.safaricom.co.ke

CEO’s Office

Email: [email protected]

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